Here are a few of the highlights:
BEFORE THE UPGRADE
- Please make sure your
Sign On ID (username) and password meet the new criteria identified in our statement insert. If you need assistance with this, please call our e-Support line at (209) 956-4282.
- Please review your e-Payment (online bill pay) inactive payees. Please "Reactivate" any that you still want. If you will use the payee again sometime, please return to "active status" so these will remain available after our upgrade in
early October. If you need assistance with this, please call our e-Support line at (209) 956-4282.
DURING THE UPGRADE
Online access to e-Banking and e-Payment will not be available during the weekend of our upgrade, currently scheduled to start the evening of Friday, October 5, 2012. The upgrade is
scheduled to be complete and the service available the morning of Tuesday, October 9, 2012.
AFTER THE UPGRADE
When logging on to e-Banking, you will first be asked to enter your Sign On ID on one screen, followed by a second screen that asks for your password. This step is part of our security enhancements. Once
logged in, explore the new interface. It should be easier to use, yet familiar.
If you need any e-Banking assistance, please contact our e-Support line at (209) 956-4282.